Internet companies typically take a hands-off approach to offensive content on their networks, erring on the side of maintaining an open internet. But this approach sometimes ends in PR disaster. For Twitter, the debate has bubbled up in the form of rampant harassment, and the company has responded by slowly, grudgingly blocking high-profile harassers from its platform. For YouTube, the debate has focused on ISIS propaganda and other extremist videos. After a violent weekend in Charlottesville, Virginia that ended with a protester being killed, that fight has focused on GoDaddy, Cloudflare, and other companies that provide web hosting and DDoS protection for neo-Nazi websites like The Daily Stormer.
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